» Internet & Web » Complaint / review: HostGator/sham passwords - No access/no help | #13526

HostGator/sham passwords
No access/no help

I transfered from Brainhost to HostGator on Thursday PM.HostGator gave all the necessary information-passwords and usernames for both billing and Cpanel-by e-mail. I waited the customary 48 hrs. before using them. The billing password works fine, but I couldn't access Cpanel at all. I got a pop-up that said"invalid entry". I waited another day thinking I was too early, but got a pop-up that said "not registered in their system."

I e-mailed HostGator, told them the problem, and they told me to go through the site and fill out a ticket. Ha, HA.

To go through to make out a ticket you have to have a password, which I din't have.

I had the same trouble with Brainhost, that's why I left them. I could access my site, but couldn't do anything to it. What good is that?

I was wondering, are all Hosting co. like this? What good are they? Something HAS to be done about this problem.

I am losing money. I can't pay my bills. I can't pay my rent. I have affiliate contacts all over and can't do a thing.

Please help, Sharon Schneide


Company: HostGator/sham passwords

Country: Canada

Category: Internet & Web


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