Complaint / review / scam report
Virgin Mobile
HORRIBLE SERVICE

The worst service I have ever witnessed from a telecomm company. They brand themselves as "young, hip, cool" but they are TOTALLY SUBSTANDARD. Their customer service reps are ignorant on the phone, and you will have the displeasure of waiting about 30 minutes to talk to one. They have NO CONCEPT of customer care, they overcharge long distance and provide a GARBAGE of a service. Also, they promote Blackberry, but only support half of the functionalities of the Blackberry (i.e. using it as a cellular modem). TRY ANY OTHER CARRIER and save yourself the grief of dealing with these muppets. Of course, don't bother complaining to them, they are too busy trying to sell new customers than than service the ones they already have.
Author: Contact with Author

Offender: Virgin Mobile

Country: Canada   Province: Ontario   City: Toronto

Category: Business & Finance

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