This company is selling fake packages saying they are the Ramada Resorts and getting away with it because their call centre doing this is based in Montreal and it helps them hide because they are only selling to The U.S.A. People feel powerless to pursue them because of that. Also their 1-800 or toll free number is in Montreal, not florida like people might believe. Be carefull with them. They send out cards in the mail and people are responding to it. Don't respond. As for a manager there, if your reading this Joanne, we are on to you big time.