I emailed the following message to this Ontario Ministry of Tourism, Culture & Sport on Nov 1, 2023 as per their supposed role & responsibility for supporting public libraries in Ontario. Never receive any response whatsoever. How typical of our bulky & ineffective government bureaucracy showing no accountability or even anything when being actually contacted by members of the public
''Please direct me to the proper contact for complaints involving Toronto Public Libraries who I believe fail to provide a normal, safe & quiet for 15 years most of the time. I feel that TPL management has targeted me as a trouble maker as I keep complaining about excessive ongoing loud noises, disruptive/aggressive behaviors, verbal & physical violence against me, total incompetency of TPL management & staff to take initiatives about continued loud noises, TPL supporting of a rule defying youth culture & frontline senior manager & branch head abusing their authority & sanctioning against patrons not to their liking, TPL muting my complaints on facebook, TPL City Librarian disallowed my attempts to contact the TPL Board of Directors, & much much more as I have experienced while dealing with them since 2009. ''
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