Complaint / review / scam report
Video Progressions, Inc
Company sent wrong item, didn't correct

On May 4, 2010, I ordered online from Video Progressions, Inc.

P.O. Box 3463

Manhattan Beatch, CA 90266

(310) 376-4417

www.videoprogressions.com

My customer # is 16120

(See acknowledgement of order below)

Video Progressions

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Order Number: 1306

Detailed Invoice: https://www.videoprogressions.com/downloads/account_history_info.php? order_id=1306

Date Ordered: Tuesday 04 May, 2010

Products

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1 x Acoustic Fingerstyle Guitarwith Rick Ruskin () = $29.95

Media Type DVD

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Sub-Total: $29.95

Flat Rate (USPS): $5.00

Total: $34.95

Delivery Address

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Carrie Ketting-Olivier

4962 Olund Rd

Abbotsford, V4X 2A1

BC, Canada

Billing Address

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Jan Rosgen

PO Box 127

Sointula, V0N 3E0

BC, Canada

Payment Method

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Credit Card

Complaints:

#1. A different DVD (on guitar styles by Queen, rather than "Acoustic Fingerstyle Guitar") was sent to me on 05/12/10.

#2. The order number on the package received was Order #15129 rather than #1306

#3. The order number on the enclosed invoice was #15129A rather than #1306

#4. The DVD was sent to me here in Sointula and not to the requested address in Abbotsford

#5. My on-site (of Video Progressions) message of complaint was not acknowledged.

#6. The incorrect DVD arrived here AFTER the time allowed for returning for refund or replacement.

#7. My credit card was charged.

This order was a very special gift and it was ONLY this specific DVD&and NO OTHER&that was of interest to the person.

Thank You,

Jan Rosgen
Author: Contact with Author

Offender: Video Progressions, Inc

Country: Canada   Province: British Columbia   City: Sointula

Category: TV & Radio

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