Complaint / review / scam report
Suing Bell Canada. Does anyone know the best way to get transcripts of the 'recorded' conversations with our out of country 'customer service' advisors. I have never seen such an obvious policy designed to steal our money! I ordered no data...I could cruise on my wifi (at home no less) no problem. After 5 days of having the phone (i phone i allready owned) the service was cut off. Sound familiar? Apparently I had racked up $1657.25 in data in one night! Holy crap. Will not turn on the phone...sent to collections department after 6 days of having the phone hooked up. I thought I was on my wifi and watching some you tube in the tub!! So I have been accidently disconnected from customers service and have logged up a total of roughly 3 1/2 hours of being on hold with their reps (of course 7 DIFFERENT reps in 3 days. Missed University classes..37mins 58mins there 1hr 20min overthere etc all employee numbers recorded. I used a public phone at the university to conduct these calls. In the meantime Call backs for interviews, perhaps a job lost, small kids trying to get ahold of me, people that need to picked up at the hospital...you name it! While I standing at a public phone have to literally loooose my temper with some poor girl on the other side of the world who needs her job. It's not their fault but I had to loose it in order to get any progress. Heard of the escalation 'department' full of nameless robots who claim to be human beings? Anyone and I mean Anyone who wants to sue these MF I'll do it..Class action for cumulative lost time, aggrevation and as much press as humanly possible to achieve. I rarely complain and almost NEVER loose my temper. Oh, well "you should have called us to block data " WOW REALLY. How can I say NO DATA even louder. Contact me via email...sick of this BS.
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