Canada-Complaints.com » Telecommunications » Complaint / review: ABSOLUTELY DISGUSTING CUSTOMER SERVICE - CUSTOMER SERVICE | #5638

ABSOLUTELY DISGUSTING CUSTOMER SERVICE
CUSTOMER SERVICE

I am appalled by how I was treated by customer service. I am surprised they even have a cust9omer service line when they are incapable of offering customer service to their clients. I have been a client with multiple lines for many years. I am ready to switch mobile companies. Let's just say, they are extremely nice at first, to lure you in a 3 year contract. After they have you locked in a contract, they dismiss you and are rude. I talked to 3 different representatives in the last hour and not one of them were respectful or kind in any manner. They kept on talking on top of me, raising their voices, and making me feel like i do not know better. They pulled out false information and I caught them on that. I can go on and on about how unfair and unjust FIDO customer service representatives are, but I will let other people have their turn. FIDO either needs to hire a new customer service team because one cannot simply train their representatives how to be nice and respectful.

Date:

Company: ABSOLUTELY DISGUSTING CUSTOMER SERVICE

Country: Canada   Province: British Columbia   City: Vancouver

Category: Telecommunications

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