Canada-Complaints.com » Telecommunications » Complaint / review: Telus - catch-up billing | #3273

Telus
"catch-up" billing

Got a letter with my phone bill stating "your internet services will be billed on the same day as your other TELUS services" to explain an extra charge on my bill.

I have always got my phone bill and internet bill on the same invoice. What's this about billing on different days. Sounds like a potential 20 million dollar payday for Telus. Not too shabby, but I wonder if this billing expidition was cleared through any regulatory agency.

Gerrard

Date:

Company: Telus

Country: Canada   Province: British Columbia

Category: Telecommunications

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