Complaint / review / scam report
DVDPlanet - Universal Gift Ventures
No DVDs delivered

I placed an order with The DVD Planet also known as Universal Gift Ventures on 11/06/07.

My experience has been the same as Linda:

After about a couple of weeks I was sent another email stating that my order was shipped to an incorrect address but had been reshipped - but that there was a problem with their shipping department and they were correcting the problem by sending the orders out manually.

Furthermore, by shipping it manually it was impossible to give me a tracking number.

I still haven't received my order.

I used the 'contact us' form on their website and I did hear back in a form letter basically saying 'It's in the mail and you should receive it any day' and did not address any of my issues.

To this date I still have not received the merchandise nor will they address my problem.

Author: Contact with Author

Offender: DVDPlanet - Universal Gift Ventures

Country: Canada   Province: Ontario   City: Toronto
Address: 250 The East Mall Suite #1242

Category: Shops, Products, Services


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