Ordered orange county choppers through toyglobe 3 weeks ago, total of order 121.00 including postage, because of poor item description on site I inadvertently ordered an item that i did not require and within the permitted modification time period attempted to modify by following toyglobes procedures, this is when i realised there was a distinct problem.
There procedures could not be followed as a matter of fact even though you were only allowed 24 hours to modify there system did not allow your modification to be processed for 10 working days, at this point i decided to cancel order as I smelled a rat. But of course the cancellation process was not allowed prior to 10 working days, because of this they lock you in to your order regardless and though they talk about many contact options none are available or supported by their system. I have over the last 3 weeks sent in access o 50 emails expected some level of contact but nothing, I have however seen and investigated many complaint sites that seem to be inundated with irate toyglobe customers,
strangely toyglobe employees regularly utilize the rebuttal facility on these sites to explain away issues, strange that they are happy to use outside communications systems yet ignore their own system. It is common too hear the excuse that the name or order number is not recognies as well as ridiculous comments about stating complaint has been made by competitor attempting to damage toyglobes reputation.
Quite amazing since toyglobes rep is already deservedly in tatters. Too date no contact, my card charged and no stock, no confirm email, no tracking num ber no anything from these criminals, just a growing list of complaints. Heres the deal, DO NOT ORDER ANYTHING FROM TOYGLOBE, DISPUTE ANY OUTSTANDING CHAREGES ON YOUR CARD WITH YOUR BANK IMMEDIATELY, USE SITES LIKE THIS TO MAKE OTHER DECENT PEOPLE AWARE OF THEIR ACTIVITIES,
They are a pack of criminals operating out of a garage, with no source stock, no phone number listed and no physical address to refer to, lets put these scum out of business, nobody could have tried any harder to contact this filth, the shame is that they destroy all the hard work that reputable internet companies have put in to create confidence in the buying public. They are a disgrace and need to be brought to justice, they are predators feeding off honest people, join forces and crush these maggots
Mike
queensland australia
Australia
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