I had ordered a few figures from toyglobe.com about a month and a half ago. I never received an email stating that my order was shipped. I emailed toyglobe.com about the status of my order. I received no replies.
I called toyglobe (I spoke with Tony) and asked them the status of my order. I also told him about all the negativity @ complaint.com about toyglobe. He assured me that they were not ripping people off, they were in the process of moving to a bigger location.
He said that they have all the figures in stock and that they were going out today. (He said that he would put a rush on it). Called back later to confirm that the order was shipped and to get a Tracking #. I spoke with Jade, she assured me that Tony would make sure that the order was shipped today.
She told me that UPS picks up packages between 3:00pm & 3:30PM. I called back at about 3:30PM and Jade told me that my order was shipped and that she emailed my tracking #. She also gave me the tracking # over the phone. I checked the UPS site, sure enough, my order was shipped.
I received the order, minus 3 figures, plus 1 figure I didn't order. I called Toyglobe and told them. They said the 3 figures that were not included in my order will be in their warehouse in about a week.
They said I could keep the figure that I didn't order, and as soon as the other 3 figures arrive, they will ship them out. Needless to say, they never did. And now their Phone Number is disconnected. This has been a valuable lesson for me. I will never order from them again.
I will get my Action Figures from Toywiz.com, they are EXTREMELY reliable, they ship the items and email tracking numbers as soon as they are shipped.
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