Complaint / review / scam report
Delivery Returned after one try

I have grown tired of UPS' idea of delivery service. I live in an old appartment building and the directory listing is not kept up to date. The delivery person went through the directory and decided this was the wrong address (which was confirmed more than three times). Instead of the usual voicemail of where to pick it up (as Fedex or Canada Post would do) they decided to send my package back to the Seller. I made contact with UPS and they portrayed a very "too bad so sad" attitude. My package is now in a warehouse and they are going to call back to let me know if they will in fact send it to a pickup location. How hard is it to send a package to a pickup station? I am irritated with UPS and their very shady business practices. If you have a choice between UPS and anything else go with anythying else.
Author: Contact with Author

Offender: UPS

Country: Canada   Province: Ontario   City: Ottawa

Category: Miscellaneous


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