Complaint / review / scam report
Non delivery goods

Today, once again, I am asking you to refund my money back ($212 USD), that I did invested in a product and in a services that definitely does not work.

The tracking number could be a correct one but it do not allow me to search for my package and I don´t know in this moment where it is. Once the package leave the USA (March 12, 2009), it seems to disappear from the earth surface and, neither emails (USPS), nor you (John, ToyGlobe) gives an answers that satisfact me as a client.

The USPS services wash their hands telling me that USPS only can give the information to the sender (Ohhh, that is you Mr TOYGLOBE), and you (Jhon) write me telling that you believe that the packaged is already in my country and – ohh my god – and you ask me to wait a few days more. Have you realice that since I bought the toys it happens to be now- today (march 30, 2009) four (4) long months?? Do you???? Do you have information about the localization of the package today????? I doubt it.

In an email that you send me in February 27 on this year, you promise me that my package was coming out that week and in only seven days it will be in the destinatary hands or maybe you forgot that, Mr. John?

It was the same when you didn´t send me the famous tracking number and I ask you to refund my money and then you run so fast to the cheapest post office to place my order and send me the tracking number, when what I asked you was to send me my money back!!!

Today, once again, I am asking you to give my money back ($212 US Dollars) that I did invested in a product and in a services that definitely does not work. I believe that you are making fun of me as a client and as a person. Never in my life I have this kind of bad experience with any business until today that I decided –erroneously - to buy from you (John, ToyGlobe)

And, oh course, while I´ll be waiting in this long lobby that you force me to be and your various excuses, and yours “don´t worry” that everything is ok, I started to look other buyers opinions over the internet that may use yours “services” and I did paralize myself when I saw the tons of complaints of clients unsastified that your company have. If I have to make a resume it will be as a follow: package that never arrives to their final destinations and people lose their money because you never give it back. Package that gets to their final destinations but after several months of long waiting days and too many claims, and clients that have the fortunate that receive their money back because never receive their ansious and waited package.

And, I hope that you would not say that all of these complaints are false, because I am one live example of unsatified client, waiting for an eternal promise for a package that never arrives.

I, sincerely, believe, that you should make a serious revisions of the services you offers, because it is terrible. In you web page, you sale yourself very well, but to the ends….it works less. You are a very pitiful example for those who make their jobs with professionalism and also you are a bad influence to us because you generate a distrust to buy over Internet.

Phrases such as: “Sorry for the delay”. “Thank you for your patience. John.” Do not compensate the long wait. Since January 21, 2009 date when I bought the toys, until today March 30, 2009 too many days have passing by: Make your counts John, and if really you handle a company that expects to be serious in some moment at the time return my money back (212 $ USD).

Any other company only with the delay that you already have, they had restored the money long time ago and for sure they sent the package without any cost, and I do not say it just for saying it, because that´s the way these services work.

I said it to you a time ago and asked you to restore my money, you made yourself "el loco" (the madman) and realized the sending the package for the most economic and slow mail services that could exist, but you charged me 50 $ USD for the sending for the exterior, because the one that is nacional already you had loaded it. Do you believe that I do not do international services and do not handle the prices of the good ones and the bad or slow post office? With that client's class you believe that you are treating?

You never answer the phones, the same happened with the emails…Are you working by yourself, in your garage????

Today, once again, I am asking you to refund my money back ($212 USD), that I did invest in a product and in a services that definitely does not work.

I am contacting my credit cards office. They do know what do to in these cases.
Author: Contact with Author


Country: Canada   Province: Québec

Category: Internet & Web


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