This is a terrible product but an even worse company. I shoulda had a clue when the include an "arbitration agreement" with all their paperwork. The brush is clunky, difficult to use and does not reach the gums. Does not recharge like normal electrical brushes as it's battery-operated. But a product which was originally supposed to cost $60.00 (sixty dollars), ended up costing over $140 and now they won't accept a return.
This is a terrible, terrible company and they outsource customer service to India where the reps have difficulty understanding English (or pretend to). I am having to throw the whole thing away as it's of no use (plus they say the guarantee won't be honored if the base gets wet, which for a toothbrush is almost impossible to not have the bottom get wet). BEWARE!!!