I'm another Victim of thier moneny back scam. We did follow ALL the requested rules and almost 2 years later still no refund.
I thought I would just post my complaint to the BBB here.
Also here is the reports on this company from the BBB
BBB CASE#: 1141780
Complaint filed by: Tony
Consumer Info
NAME: Tony
EMAIL:
Complaint filed against: Great Cars and Trucks.com (More)
Business Info
NAME: Great Cars and Trucks.com
BBB MEMBER: NO
CONTACT: Craig McMorran
ADDRESS: 221- #2- 3012 -17th Ave SE Calgary
Calgary, AB T2A 0P9
LOCATION INVOLVED: 3515 - 32 Street NE, Unit 201
Calgary, AB T1Y 5Y9
PHONE: 403 210-2277
FAX: 403 444-9406
Website: greatcarsandtrucks.com
Complaint status: Inform Business of Complaint
Activity
Date Activity Description
04/17/2006 Inform Business of Complaint
04/17/2006 Send Acknowledgement to Consumer
04/17/2006 Complaint Validated by BBB Operator
04/13/2006 Complaint Received by BBB
Case Description: FYI Great cars and trucks is not out of business as stated in your report. In fact they are very... (More) FYI Great cars and trucks is not out of business as stated in your report. In fact they are very much open for business. I pretended to be an interested customer and they were very friendly and willing to take my money and made the false statement I would get a refund if not sold in 90 days.
Here is the contact phone number.
Contact GreatcarsandTrucks.com
Tel: 1-866-672-2305
My complaint is as follows
Won't return calls about the guarantee money refund. We have followed all their requests for the refund and still no response.
The list number for my car was 7994
I do have copies of the notarized form dated back in may 4th of 2004 and vehicle's registration as requested.
I have mailed them, phoned them and e-mailed them and no response.
Category: Guarantee or Warranty Issues
Case opened date: 2006-04-17
Case closed date:
Desired Resolution: I would like my refund of $50.00 plus tax as I did follow all the terms of the guarantee
Tony
London, Ontario
Canada
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