Canada-Complaints.com » Cars & Transport » Complaint / review: UPS - UPS customer service - noble prize | #12129

UPS
UPS customer service - noble prize

UPS should be awarded noble price in cheating the customer. Please see the email exchange from UPS. No action on the SOB driver. He may be their star driver.

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Dear Bharat,

Thank you for your e-mail. Our records indicate that your concerns were forwarded to your local delivery center for further review. We show that our center contacted you back on 11/13/09 regarding these issues. Please check any messages or with others at your location if you are unaware of this contact. Be sure to let us know if you need further assistance.

I apologize for any inconvenience caused by the delivery.

Please contact us if you need any additional assistance.

Duane D.

UPS Customer Service

New Shipping App Lets You Track, Ship, Locate UPS; Ship Directly From your iPhone. For more information visit www.ups.com/iPhone

Customer (UPS E-mail Communications) 11/13/2009 04:45 PM

Your Name: Bharat Prakash

Your E-mail Address: xxxxxxxxxxxxxxx

Support Category: Tracking

Support Topic: Package Delivery

Are you the ...: Receiver

Your Telephone: xxxxxxxxxxxx

InfoNotice Number: 928172336850

Ship To Address

Company or Name: Bharat Prakash

Contact Name: Bharat Prakash

Telephone:

Ext.:

Country: Canada

New Delivery Address

Company or Name:

Contact Name:

Address Line 1:

Address Line 2:

Address Line 3:

City:

Province:

Postal Code: l6m3s7

Telephone:

Ext.:

Country: Canada

What is your question or comment? I had scheduled the package to be delivered today November 13th as I had taken off work so that I do not miss the package. Earlier UPS had tried to deliver the package on week-day twice.

Today the tracking says that the driver came at 2:00 pm but there was no one in the house. I have been waiting for the package all day and I was in my front yard from 12:30 till about 3:00. No UPS driver came to my house today. Please make sure the drivers do not lie about the delivery. What happens now??

Date:

Company: UPS

Country: Canada   Province: Ontario

Category: Cars & Transport

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