Complaint / review / scam report
UPS
None Delivery

I have been having tremendous difficulty in obtaining the package from UPS. They have been giving me the run around for the past 3 days now and still do not have the package. I already have spoken to the second supervisor now from UPS and I really don't know if these incompetent people will deliver. I even tried picking up the package at the UPS site and they said that the driver had the package and that he would deliver it before 5pm. Later on, after the package never arrived after 5pm, this is after my family and I wasted one whole day waiting for them, I called them and they told me that the package was at the UPS site and they don't know why the UPS personnel told me that it was being delivered when it arrived at their site at 1:30pm and never got delivered. The first supervisor told me that the package will be arriving today at 5pm. Today the second supervisor told me that the driver had gone home for the day and they would try again on Monday. I am very dissapointed and frustrated with their service and personnel. I find it difficult to believe that UPS is still in business when they have been delivering poor service and bad customer service to numerous people...
Author: Contact with Author

Offender: UPS

Country: Canada   Province: Ontario   City: Concord
Site: ups.com

Category: Cars & Transport

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