Canada-Complaints.com » Business & Finance » Complaint / review: Bell Canada - Terrible Customer Service | #6299

Bell Canada
Terrible Customer Service

All Bell Mobility customers signed contracts and without permission, the company decided to charge for incoming text messages- we had signed contracts! They did this without permission and the decision went unchallenged. When I called the company to ask if I could have the option of removing text messages from my phone altogether they were VERY rude to me and didn't even allow me to speak. Customer service representative LIZ # 37296 was HORRIBLE!!!

This company who already has had a monopoly for years (and who now is hardly challenged by Rogers- also idiots)- has the NERVE to steal from us in this regard, especially in this economy, when they are already so rich.

I am disgusted- and when my contract is up- I am FINISHED with BELL!

Date:

Company: Bell Canada

Country: Canada   Province: Ontario

Category: Business & Finance

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