Complaint / review / scam report
Bell Express Vu
OVER BILLING

I am so annoyed with Bell I just cannot take it anymore!

I have been charged for a rental of a Bell Box for 4 years.

I actually own this box and they have the nerve to bill me a monthly rental of 3.00 month

4 years ago I switch from Rogers to Bell Express vu and Bell had a promotion to get new customers.

The promotion was hand in your Rogers Box for a Free Bell Box and switch your services.

Well I did that and what a mistake it is...

Every since I have switch they have been charging me rent for the past 4 years on a box that I own. $3.00 per month and it was an OLD Bell Box.

I have been trying for weeks to try to get them to get this $3.00 rental off my bill with no luck.

Every customer service rep has been rude and refuses to pass the call on to the manager and a so called manager named Mario Diament expects me to do his job for him by providing him with the receipt of the original purchase of this Bell Box.

How Can I provide a receipt when it was not purchased and it was swapped for my rogers Box???

As of this day this still has not been resolved and if anyone out there has any information on how I can get this resolved...PLEASE let me know...??????????????

If anyone needs advise...STAY away from Bell...

They are nothing more than a scam and all they want is your $$$$...
Author: Contact with Author

Offender: Bell Express Vu

Country: Canada   Province: Ontario   City: Ottawa

Category: TV & Radio

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