When I originally moved into 175 Hunter Street West (Le Palais) in Hamilton, the building was managed by Homestead. Since Timbercreek took over, it has been a downward spiral of a nightmare.
Not only is this building filled with drug dealers, but the superintendents themselves have no respect for the building or the tenants. I have lived through supers smoking in the office and their apartment which makes the entire lobby entrance smell disgusting at all times.
They started renovating the building to become condos about 6 months ago, which has meant a maze of concrete dust and probably asbestos in the parking garage, having to move my car more than 3 times, or taking away my underground parking altogether and telling me to park on the street (where you can't park overnight) (and they still charge me for $30 for parking every month!), their construction workers smoke and make it seem like it is YOUR fault for trying to get your car out of the garage everyday, and the building management could care LESS.
Every week there is new notices: water will be shut off from 9-5, sorry for the inconvenience, MULTIPLE days in a row. The laundry room is closed, or there are several washer/dryers that are broken, sorry for the inconvenience! We are renovating the lobby, you'll have to find an alternate way into the building, sorry for the inconvenience! You can't have visitors come to visit because their contractors are taking up the visitor parking, sorry for the inconvenience! We won't give you 24 hours notice and still barge into your apartment, sorry for the inconvenience! We aren't calling the exterminators for 3 days because we don't feel like it, sorry for the inconvenience, enjoy living with your bed bugs, sorry for the inconvenience! Both elevators are not in service, so enjoy walking up and down 12 flights of stairs, sorry for the inconvenience! (There are DISABLED and SPECIAL NEEDS individuals who live in this building on their own, how on earth is this even remotely right? Just? Legal???)
I have dealt with so much crap from this company it is ridiculous. I have asked for countless things to be fixed in my unit and not one issue has been touched.
I highly recommend that you do NOT rent a unit in this building and don't fall for the "renovating condo high-rise living" bull that they're trying to sell. They're making the current tenants suffer so they can evict us and charge a fortune for band-aid renovations.
I am happy to say I am out of there soon and moving into a brand-new house. I feel sorry for the people who live there and who have no other place to go, and no one to speak on their behalf.