I live in a newly built condo (2011) managed by Simerra. Since moving in June of this year, the elevators have worked about 60-70% of the time. One of the elevators has been out of service for months. This past week, only one elevator has worked making people wait 5-10 minutes and lining up in the lobby.
Amenities like the gym and pool are still not finished with no completion date in site.
Why move people in if the building is not 100% completed?!
Also, I just received voice mail today notifying residents from floors 11-22 that there is still no hot water running to their units. ISN'T IT WINTER?! Why wasn't this problem looked at and taken care off when the weather was still nice?
Everyday there's a memo about something broken, something being fixed and a half ass apology from Management.
Do yourself a favour and DO NOT RENT OR BUY from Simerra properties.