Approx. In the Middle of June 2002, a women called me in the afternoon on my Cell phone. She was from First Capital Consumers Group, and offerede me a Mastercard, and Visa with Limits of $2000.00 and $2500.00. Plus a Free Phone.
I told her I wasn't interested, She asked me, Didn't I want to build up my credit? I said Yes, she said I was Pre-approved for both cards, and all she needed was $199.00 Processing fee. Unfortunally I agreed, and gave her my Checking Account Number. She asked when it would be good to debit my account, and I told her. She told me I would receive a Packet in the mail. They Debited My Account $199.00 on 6/24/02.
I did receive a packet containing nothing but Junk. I have called the number they gave me 1-800-787-1583 and 1-416-488-4664. I have tried about once a week at first, but never got through to talk to someone. I left Countless messages, over and over again. Sometimes I called and their Voice Message was full. A few times I called I was Hung up on. I got through once, and they told me it would be 4-6 Months to receive my cards. When I mentioned that seemed like a long time, I was told the response to their offer was so much that it would take longer.
She gave me a Date of September 22nd 2002, to receive my cards. I waited until Sept.22nd, and still Nothing! I called them and they had yet another excuse, it was lost, they would put a tracking on it, and told me it would take 2 more weeks.
Last Week I called from my House Phone, and when they eventually answered the phone " Can I help you" was all they said. The Women was VERY rude. I told her I wanted my cards or a Refund.
The Women was very rude, talking very fast, she said to FAX a Letter to 416-488-1497 stating I want a Refund, and Send in a Copy of My Bank Statement (which I never did), and I should have it within 4-6 weeks.
She talked so fast I had to ask her to repeat the information over and over again, so I could write it down. I was so mad the converstaion finally ended. I hung up... SHE CALLED ME BACK ON MY CELL PHONE! and proceeded to tell me " If I was being Rude to you, you would not have gotton the information I gave you" After I got Rude back to her for CALLING ME BACK, She said to me " Give It Up " and Hung up on ME!!!
I never thought I was being Ripped Off, when this first began. I am married with a two year old child. I work to support my family, and was hoping to use this credit card to take my family on a smalll vacation to Orlando.
Now all I want is my $199.00 Back, and I will never belive another person on the phone again!!! I was So glad to have found this place on the Internet, and there are other Victims like Myself! Please Help me Get back my money.
Devin
North Fort Myers, Florida
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