Where to begin? Missed service call? No phone call to say they weren't coming? The 2 hours on the phone with technical support? The 3 people I had to speak with to get another service call booked? Maybe this is premature - as I write this, the second service call is due later this week. I wish we ...
In october 2006 i was sold internet service for $15.95 with no extra costs. i asked about the condition of having long distance or a cell phone with telus and was told it would be waived. as a result i said i would like it. the first billing said i ordered high speed enhanced and was billed for ...
Telus mobility is really becoming a lousy company i have been with telus for several years and have recently gotten a new phone and it works great exept i started to not beable to send calls i would get the message " Im sorry but we cannot complete your request at this time" then be ...
I use Telus residential service for my business office in my home (I work remotely for a Toronto-based firm). I've had endless problems with Telus, particularly with their onerous website and difficulty in contacting any living human, particularly in customer service. Telus believes in the ...
On two separate occasions, I was charged for excess data usage on my cell phone contract. $40. once and again $46.84. The charges for the lower amount were made for 4.716 Gb excess and for the larger amount for 999Kb!! That doesn't make sense, nor does the fact that the larger charges was for ...
"What a bunch of swindlers" I lost my phone and asked for my account to be closed, they charged me for 6 extra weeks and when I asked for them to reduce the plan by taking off my add on's, they said they were unable to do this for me neither and that I would have to pay the full amount ...