CONSUMER ALERT - SUNWING
Never book a vacation with Sunwing. In their terms and conditions it states that they can change your flight at their convenience. As a result a eight day vacation that was paid for was changed to a seven day vacations since they changed our midnight flight to an early afternoon flight. Our direct flight to Ottawa of 4 hours was changed to a 7 hour flight that made a stop in Quebec.
Sunwing then took a plane of 180 people to Quebec to let of 20 people and took the remaining 160 people to Ottawa, how is that for customer service.
DO NOT BOOK WITH SUNWING AS YOU WILL NOT RECEIVED COMPENSATION FOR CHANGES THAT THEY MAKE AND YOU WILL NOT RECEIVE THE VACATION THAT WAS PAID FOR.
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