Complaint / review / scam report
Sunwing Airlines
Extra long flight

I booked a direct flight to Hautulco from Winnipeg - estimated flying time around 5-6 hours.

A couple of days before the flight, I was notified that we would be stopping in Regina.

Upon checking in, I was told we were ALSO stopping in Saskatoon AND Regina, and that no one was allowed off the plane

Total flying time 10 hours!

Plus, a majority of the Winnipeg passengers were seated in the back, making us the last people off the flight when it did finally arrive.

We sat on the plane from 7:30 am until it landed at 5pm...with no food service until 2:30 pm. We were starving.

Sunwing should not be allowed to get away with this lack of customer service, especially when I paid for a direct flight.

Be warned...and try not to book with them if at all possible.
Author: Contact with Author

Offender: Sunwing Airlines

Country: Canada   Province: Manitoba   City: Winnipeg

Category: Cars & Transport

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