Complaint / review / scam report
Bell Canada
Late payment charge

My parents account has been closed for 3 months now with no phone connected to their service. I still receive bills monthly saying

previous balance 0.00

payment 0.00

balance forward 0.00

Well this month I get a bill with a 0.07 late payment fee Regulated

and a late payment fee unregulated for 1.33

total 1.40

I call them and the women says on the other end it for a late payment ... so it says but when nothing is owed how is there a late payment. She said they bill 2 months after for late payment charges I said BS this is total BS after and only after I threatened to go to the papers with this did she put me on hold only to come back and say the charge was removed. Un F'n believable!!!
Author: Contact with Author

Offender: Bell Canada

Country: Canada   Province: Ontario

Category: Telecommunications

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