My parents account has been closed for 3 months now with no phone connected to their service. I still receive bills monthly saying
previous balance 0.00
balance forward 0.00
Well this month I get a bill with a 0.07 late payment fee Regulated
and a late payment fee unregulated for 1.33
I call them and the women says on the other end it for a late payment ... so it says but when nothing is owed how is there a late payment. She said they bill 2 months after for late payment charges I said BS this is total BS after and only after I threatened to go to the papers with this did she put me on hold only to come back and say the charge was removed. Un F'n believable!!!