I've been with fido for 5 years under prepaid plan. When i saw a promotion of a $35 wavier on activation fee, i call in to upgrade my plan to a monthly plan. To my surprise, I was told by fido representative that waiver is only valid for new subscribers, not for existing valuable clients. What a bunch of f**kheads. I told them it cost next to nothing to switch my plan. If i cancel my account, and re-subscribe as a new customer then i would qualify for the $35 wavier but that would involve more paperwork and credit check. So the moral here is, fido value new potential customers, once they get you into their plan, then they treat you shiz. Now i am exploring others providers.
0 comments