Complaint / review / scam report
So, I had a plan with FIDO on a 2 year term. During this 2 years my bill was constantly increasing, many of the items I was billed for I had to phone and dispute with success. It was annoying but this time with my change in plan..FIDO has really stepped over the line. The new plan that I agreed to over the phone, I asked that the operator make note of all of the terms.previous experience taught me this. Unfortunately, when I questioned my first bill I was told that I was rude because I questioned air time charges where calls were not answered or were even nonexistent. Also, we had agreed to a long distance plan that included their expanded network and they reneged on that. They also reneged on dropping the system access fee. After reading the complaints on this website, what I am reading is that they are on commission, and I guess will ultimately tell you anything. Fortunately I am not under an agreement and will be moving to another carrier, perhaps Bell. With that will go my Roger's internet and cable. What remains is the constant bad-mouthing in the office for this company and its parent company Rogers. But alas, they have earned it...
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