Complaint / review / scam report
Billing Fraud

Constant overbilling by Fido Solutions...when I call to get the billing 'oversights' rectified, am assured the corrections will take place on the next bill...needless to say, they aren't, and it is always a person whose last name you are not allowed to know, who deals with your account. Even tho the conversations are recorded, each new rep claims ignorance of past transgressions and mistakes and each bill contains new false charges...everything from making calls to and from USA which I haven't been to in 35 years, to charging for Fido to Fido calls (which are free under my phone plan), to billing reactivation fees for service that was never cancelled or suspended. This has gone on for nearly every month in the last year...sound ridiculous? My phone bills are the proof...

Anyone thinking of switching to Fido? Think again.
Author: Contact with Author

Offender: Fido

Country: Canada   Province: British Columbia   City: Surrey

Category: Telecommunications


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