HI, I have a credit to use, and they tell me I have to speak to someone in their departments in order to use it. In the last 3 days I have been on hold a total of 7 hours and 16 minutes, accumulative. The longest I was on hold was 3 1/2 hours then my battery ran out. I need to book a flight, but can not till I get hold of them.
Can somebody advise me what should i do...
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