I went into this CT store, (after boycotting CT for over 10 yrs for a similar fight, which was never resolved by head office), at approx 6:12pm on 12/17/08 to purchase a dome light bulb for a van I just bought and have a key cut for same, I was helped by 2 very nice helpful young men in automotive. When I tried the bulb in the parking lot I found that it was something more than a burned bulb so I went back into the store to rtn the bulbs and buy a wiper blade, which i had forgotten to purchase the first time, after being sent back to automotive to varify the rtn I was told at rtns that I needed to provide my phone # for a rtn (same fraud excuse crap) I refused, mgr called to rtns, same crap from him, refused to rtn without phone#, how the hell would they know if I gave them my real #, so I left the store without my refund and I will not be back, they expect you to cough uppersonal info or lie to them, I have a real problem with a Major corporation forcing me to- a: give up my privacy, b: lie or c: lose my refund. Steer clear of canadian tire if you feel the same as i do and lets show CT that stupid policies have consequences.
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