Hi,
I feel that I really had to do this, in order for some other client not to be ripped-off!
On Monday June 28, 2010 I bought a lace wigs at Elite Quality Wigs SENC / Elite Perruques de Qualite SENC on 6000 boulevard Métropolitain Est, in Montreal, Canada. That was the beginning of a night mare. I just wasted 350$ for a crappy wig that lasted me 1 week. Yes one single week, for 400$. Wow, my whole salary wasted!
The application that Judith Louis did on me was the worst ever. This wasn't my first lace wig, so I knew that it was wrongly done. The quality of hair is the cheapest I ever seen, first you touch it smooth and silky hair, but few days later, gone! Human hair she told me...!
So, 5 days later I called Elite Quality Wigs to tell her that I am really not happy about the price I paid in comparison of the amount the wig lasted. She seems like when the sale is done, she doesn't not care anymore about her clients. Wow, what a beautiful customer service Mrs Louis! I am surprised you are still in business today.
So, I called the Consumer Protection in Montreal (called OPC), made a complaint about her, they called her, she answered them, but pretended it never happened!
Today, I wear a beautiful lace wig, that I paid for about 700$ at one of her competitor in Montreal, Quebec. The wig they sold me is beautiful, it's not a joke! This is real human hair, not mixed. I had it for now 2 month and it's good to go for another 10 months.
Ladies, be careful about prices that are ridiculously low, you will have the same unfortunate situations as mine... I lost 400$! Let's hope she will realize what she is doing, is really bad to the black community! Is it fraud, I don't know, she didn't still my money... but almost.
Jessicam
Montreal, Quebec
Canada
Thank you Complaints Board!
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