Canada-Complaints.com » Miscellaneous » Complaint / review: Ann Dow - Cheryl Dow C Do SCAM ARTIST *WIG SELLERS BEWARE! Will Buy and file for refund after receive merchandise | #20570

Ann Dow
"Cheryl Dow" C Do SCAM ARTIST *WIG SELLERS BEWARE! Will Buy and file for refund after receive merchandise

I distribute and sell fine wigs, jewelry and skin care from various companies to make a little extra income during my spare time. I work hard to satisfy all my customers, offering great products at discounted rates.

On November 28th, 2007 Ms. Dow read my ad that stated I was offering a Tier 3 Matrix Wig for $3, 800 but the longest human hair length would be 18". She contacted me to see if I can get a wig produced for her 36 inches long.

So I called all my suppliers and found a wig maker who would make Ms. Dow's wig she desired for an additional $1, 200 because of the long length human rare hair. So I ordered the wig from the wig maker so Ms. Dow can get the same good quality.

The wig was made with virgin hair toned to make the exact color requested by Ms. Dow because the wig required 39" limited hair supply and it's very rare -- 39" hair is used so the wig can end up being at least 36" long. The hair toner doesn't take away or damage the hair follicle because the hair isn't bleached or lifted.

This long length hair wig normally takes up to 4-5 months to complete, but I was able to order the wig in a little over a month because I order from the wig maker quite often and she was available at the time.

After the wig was completed, it was mailed to Ms. Dow. Unfortuntely, the wig took longer than expected for Ms. Dow to receive it and I had to file a lost claim with the shipping company and order another wig from another manufacturer, hairline illusions, paying over $7, 000 for a rush order to satify Ms. Dow because the other wig maker wasn't available and hairline illusions had the hair in stock at this time.

So at this point my $270 profit was gone and I had to pay an additional $6, 730 out of my pocket to satisfy this order but I was determined and maxed out my new credit card. I emailed all confirmations to Ms. Dow about the new order that has been placed.

A few weeks later before the new wig was completed, through the grace of God, the original wig that was made by the wig maker was returned to me and I immediately re-shipped it to Ms. Dow, expressed and she did receive it a couple days later.

A week or 2 later after she has warn the wig, I received an email from Ms. Dow She complained about the hair not being virgin because she washed it and some of the toner rinsed out the hair. I offered to fix the problem even if I have to get another wig made for Ms. Dow, but she has refused and asked me for her money back and haven't return the wig and threatened me.

Ms. Dow even slandered the 2nd manufacturer's name and never received any product from this 2nd manufacturer's company. The second wig I ordered "rush order" for $7, 000 was from Hairline Illusions. Ms Dow never received the hairline illusions wig and slandered their name and they only tried to help us. The original wig that was mailed to Ms. Dow was made by another independent wig maker because Hairline Illusions didn't have the length of hair in stock when I placed the original order.

Even though I have heard about unscrupulous people ordering goods from online stores, wear them and then try to return them for a refund or exchange, I still offered to fix the problem and she's not listening and haven't returned the wig.

Sellers beware!!!

Date:

Company: Ann Dow

Country: Canada   Province: Ontario   City: Smiths Falls
Address: 120 Golf Club Road

Category: Miscellaneous

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