Canada-Complaints.com » Foodstuff » Complaint / review: McDonalds Canada - Fraud | #3861

McDonalds Canada
Fraud

While travelling past London at approx 7:00a.m. We decided to stop at this McDonalds for breakfast. The parking area was empty. 2 cars at drive though ahead of us. 17 minutes later we get to food window. 11 minutes at window and food arrives. Order 2 sausage Mcmuffins and 1 large diet coke. Girl at window apologises but sounds as sincere as a robot. I question the delay and am told it is a new kid cooking and he is useless. My response is what has this got to do with me? Not my problem. I take my food and park my car. The diet coke is 75% ice and like drinking brown water. I eat my first Mcmuffin and it is barely warm. I take out my second and it is a biscuit not a Mcmuffin and cold at that. 9 minutes waiting with1 car in front I get to food window again. Woman at window rolls her eyes like I am the problem. I explain and return Biscuit. 7 minutes later I get a new Sausage Mcmuffin. If it was just made why is it cold I ask. No answer from woman at window. I go eat my Mcmuffin cold and all. I continue to my destination. The next day We are going by again a decide to test them out again. A little less wait. I get my food but get re-quoted a higher amount by $3.00 . When questioned why it is higher I get no explanation. I pay my bill and go to eat in parking area. Uon opening my bag I find that this was not my meal but meal from other order lane. I return to order lane and explain. I am told I am wrong and that is what I ordered! I told her I knew what I ordered and I wanted what I ordered and the difference from what I paid. 13 minutes later3 ladies with calculators still could not figure how much they owed me. I will never go there again I have been shocked, insulted, called a liar, overcharged and under served. Needless to say robbed of over an hour of my time all because I wanted some food.

Date:

Company: McDonalds Canada

Country: Canada   Province: Ontario   City: London

Category: Foodstuff

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