This organization NEVER responded to my email contacts concerning my multiple concerns about Toronto Public Library. What a irresponsible & protective institute amongst their own kind
The following is the exact full & true copy of my last email to OLA dated Nov 1, 2023
''I did not get a response from you for a month
Please direct me to the proper contact for complaints involving Toronto Public Libraries who I believe fail to provide a normal, safe & quiet for 15 years most of the time. I feel that TPL management has targeted me as a trouble maker as I keep complaining about excessive ongoing loud noises, disruptive/aggressive behaviors, verbal & physical violence against me, total incompetency of TPL management & staff to take initiatives about continued loud noises, TPL supporting of a rule defying youth culture & frontline senior manager & branch head abusing their authority & sanctioning against patrons not to their liking, TPL muting my complaints on facebook, TPL City Librarian disallowed my attempts to contact the TPL Board of Directors, & much much more as I have experienced while dealing with them since 2009.''
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