Complaint / review / scam report
Hello my name is Janice I to feel like l have been scammed bye swipe actions. l spoke to someone on there instant live chat support line. l was assured if l was not happy with the site l would be reimbursed my $159.00 well l was charged in US FUNDS $168.32 -- checked with my visa company...monday sept 20th/10 2:22AM is when l joined this auction, scam. l went on the support line chat again and asked that l would like to cancel and get my refund back. she told me that l had to fill out arefund request And l could get it on there web page.. well l coudn't.. so l tried the chat site the next day again well l got this nasty guy after l told him l was going to report the company consumers affairs he finally, directed me to the refund request form.. l finally got the form filled it out and mailed it off Sept. 24 /1o REFUND CENTRE 3124 S. Parker Road, #A2-K271, AURORA, CO80014 USA...I CALLED TO MAKE SURE THE LETTER HAD BEEN RECIEVED L WAS HUNG UP ON!!! PHONED AGAIN AND GOT A NICE LADY THAT SAID MY REFUND WOULD BE CREDITED BACK TO MY VISA ON THE 25TH OF OCT/10... NO REFUND WAS CREDITED...CALLED ON NOV. 1 /10 SPOKE TO A GUY AND WAS TOLD THE SITE WAS CLOSED AS OF OCT. 31ST./10 WHAT A CROCK&- NO REFUNDS WOULD BE REFUNDED... I NEVER BID ON ANTHING OR USED THE 300 POINTS? PHONE#STATES 866-389-3870
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