Complaint / review / scam report

I cancelled television in July. I cancelled internet in October and moved out of the house. Near the end of January I start receiving bills for the cable and internet for the old house. Rogers did not cancel my television in July and they did not cancel my internet. They sent me these bills as if I was still living there... but to my new address. After about 5 hours on the phone, recalling, getting transferred, being put on hold, getting hung up on, listening to dumb employees that had no clue what they were speaking about, listening to employees that sounded hot but probably weren't... I finally got transferred to the correct person. This person cancelled most of the bill... but I wasted a lot of my day getting that done. Rogers sucks. Just because of that I'm abusing a 3-free-month internet deal. Yes, I'm going to cancel when it hits the 3rd month.
Author: Contact with Author

Offender: Rogers

Country: Canada   Province: Ontario

Category: Internet & Web


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.