Complaint / review / scam report
Bell Canada
Internet Moving Service

Bell Canada has no cooperation between their departments. They gave me a run arround in their departments for just a Internet Moving service. I had their service at my old address and wanted to keep it at my new address. So I called and requested to transfer my service to my new address. The agents were more interested to sell me other services offered by BELL at my new address rather paying attention what I wanted. I just wanted to move my internet to the new location.

The technicains did not showed up at my new location, they went to my old address two times at two different days to hook up internet.

The customer service is worse they do not know what to schedule and when to schedule whom to transfer the customer requirements. The disapacth is controlled by different department who has no interction with Customer Serivce. Dispatch was not able to locate the service number provided by customer service.

God Save Bell! Give them brain and computer system and a software which can intigrate their departments.
Author: Contact with Author

Offender: Bell Canada

Country: Canada   Province: Ontario   City: Brampton

Category: Internet & Web

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