Complaint / review / scam report
Extra Charges and Harassment
Received a bill for March and are regular bill last month was $70.90 This month we were charged $127.90 Called bell to ask about the over charge and they claim we asked for a feature called Internet FIBE 12. We have never asked for this service but they decided to add it, in without our permission and would not cancel it either. After getting off the phone with them my wife was harassed by there collection departments calling from a 1-800 number 5 times demanding we pay up or they will keep on calling. I spoke to one rep his name was Pulit and his Id# EX4667 demanding that I pay $303.66 I asked him to transfer me to a supervisor but he kept on demanding that I give him my credit card and make a payment. After arguing with him for almost one hour on the phone he trasferred me over to rep from customer service who ended up crediting my account $120.00 I feel that Bell Canada is adding charges without peoples permission to make money and this harassment should not be allowed to continue. I will be canceling my service with bell and switching to another company.
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