Canada-Complaints.com » Internet & Web » Complaint / review: Drivercure - Over promising results / product not user friendly / poor to no product performance Victoria British Columbia canada | #23344

Drivercure
Over promising results / product not user friendly / poor to no product performance Victoria British Columbia canada

I have an old dell computer (dimension 2350) its about seven or eight years old. I have had some problems relating to video / gaming etc. I thought if I could update its internal drivers I could make it last a little longer and work a little better.

I found the web site https://www.paretologic.com/ by running a search for safe driver updates on the web. I clicked on them because they are a sponsored link (I think yahoo but don't remember) There site looks very professional and seemed to have the program I was looking for. After paying the $49 .95 I downloaded the product, ran a scan, and it came up with about 21 results of outdated drivers. I then went threw the timely process of downloading and installing each driver (took about two hours because you have to re boot at each one) after the last one the drivercure program told me I was finished that there were no more items.

I rebooted my PC and ran the scan again . 18 of the items that it said it had replaced with new drivers showed up on the scan results again. I went threw the process again and got the same results. It would tell me that the new drivers had been installed correctly but upon reboot and re-scan they would re appear. I got kind of frustrated (starting to feel like I had been ript off) so I went in to there support area on there web site.

Under there (mane questions asked) they had a question from a client that was having the same problem (the fact that they have this on there site tells me that they have this problem happen allot) there answer was basically that they find the updated drivers for you and have you unzip them. Then you are linked to the driver manufacturers installation wizard which in my case was Intel. The problem, the manufacturers wizard doesn't work when trying to install the items on my dell computer. Basically / updating your drivers is not a simple procedure and could harm you PC fatally. This program makes it look like the average PC guy can use this thing easily (that's just not true)
It does state way down in little letters somewhere in the facts that some window knowledge is necessary. I beg to differ.

I feel now that if your drivers are outdated that you probably need a new computer and that the majority of these programs on the wed to update your drivers are probably scams.

I realize that it was me that bought the program, and my ignorance of complicated computer tasks that is part the blame. This will probably not stop them or harm them in any way from (what I feel is) deceiving the public (there's lots of rip offs out there, web related, etc), but the more people know about scams like these the better.

Date:

Company: Drivercure

Country: Canada   Province: Nationwide
Address: ParetoLogic Inc. 1827 Fort St

Category: Internet & Web

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