Complaint / review / scam report
Driver Detective
Lies about what it promises

I just bought Driver Detective for my old Dell Dimension 8200 in order to improve the 64MB NVIDIA GeForce2 MX rendering on a ACL flat panel display. The software pretends to find all my out of date drivers and to have the correct solution for each. I bought it after such an assertion the tool was saying. Once bought, it installed the 128MB NVIDIA GeForce2 instead, which triggered rapidly a Windows XP warning saying this driver was not passing the Window Logo. I went ahead, staying confident in the Driver Detective software. And the display went ashtray as Windows XP said!!! I had to go in safe mode, recover the old driver and do the NVIDIA driver research myself. Which I finally succeeded. But I must say this Driver Detective is a lie as far as I am concerned and sjould be avoided. I DO NOT RECOMMEND it. Beside it does not seem obvious to get a refund, despite the emails I sent to the customer support requesting so... Nobody seems willing to answer this refund request.
Author: Contact with Author

Offender: Driver Detective

Country: Canada   Province: Québec   City: Québec

Category: Computers & Services


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