Complaint / review / scam report
MDG Computers
Ripoff Offensive Service Manager refused to provide name and number swore and yelled at me

I went into the store regarding a broken disk drive for a desktop computer I purchased on Aug 12 2006 (today is Sep 6 2006.) The service department refused to look at the drive by saying that it was broken due to a "wrong" type of disk put into the disk drive? It was a CD. I waited for the manager who walked into the store. I asked to speak to him and explained in 1 sentence what was wrong. He said they do not fix this and turned his back to me. I asked him for his name and he refused to provide it. I asked him for the name of the president and CEO - he refused to provide it. I asked for the number to customer service and he refused to provide it. I finally got the tech support phone number. He was so rude and extremely unprofessional. I have NEVER felt so de-valued as a client. He swore at me and told me to go back to my country. He raised his voice at me.

Shani
Mississauga, Ontario
Canada
Author: Contact with Author

Offender: MDG Computers

Country: Canada   Province: Ontario   City: Mississauga
Address: 861 Brown's Line
Phone: 4162559343

Category: Internet & Web

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