Canada-Complaints.com » Internet & Web » Complaint / review: Futurecomusa - Scam alert Ontario, canada | #16947

Futurecomusa
Scam alert Ontario, canada

I was contacted by phone and was offered a computer for 299.00 dollars. I declined initially because I told the representative I did not want the desk top computer I am interested in only a laptop. the representative assured me that he can make sure I received a laptop. I was asked to give my banking information to continue with the process then I would be transferred to final stage confirmation.

After I gave the information I was transferred to another representative where he read over the details and quoted that we would receive our desktop in 21 days. when in I advised the rep I did not want a desktop I wanted a lap top he informed me that they do not carry laptops/ I requested a supervisor and once she came on the line she claimed to have canceled my order, within 1 week I was charged twice of 299.00. I have been trying to get refunded for over 9 months now. the customer service department is rude and very unprofessional. if the converation lasty longer than 10 minutes of dispute, the representatives will end the conversation.

Date:

Company: Futurecomusa

Country: Canada   Province: Nationwide
Phone: 8669528885

Category: Internet & Web

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