Canada-Complaints.com » Health & Medicine » Complaint / review: GoodLife Fitness - Fraud | #9765

GoodLife Fitness
Fraud

I signed up for and was using a gym membership, but I kept on getting extra charges to my bank account. I called and complained numerous times, but they couldn't figure out why it was happening. They managed to stop all payments from my account for a few months. When the payments started again, everything looked okay... BUT when I called to cancel my account, I asked for a receipt. They found that the extra payments were coming from a membership of someone with the same name as my wife! (She was pregnant at the time, and has never had a gym membership in her life). Someone had forged her signature and my initials to allow payments to come from my account. It has been over a month and they still are jerking me around. I am now concerned that my banking information may have been shared with more people, AND that my credit score could be damaged.

Date:

Company: GoodLife Fitness

Country: Canada   Province: Ontario   City: Toronto
Site:

Category: Health & Medicine

1 comment

July 28, 2012 12:02 PM
Looks like that is the fault of the person commiting identity theft not the gym all they know is what they have been presented with (someone swipes your visa is it the stores fault they allowed the thief to purchase something if it looks good?) also if you are dealing with faudulent memberships im sure they have to investigate as well since now THEY are going to have to suck up the cost of the faudulant membership if thats whats been proven. have a little patience both you AND the gym got screwed
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