Complaint / review / scam report
GoodLife Fitness
Payment Overcharges

I belonged to Nubobys and was paying $125 bi-weekly for gym membership and for a personal training package. Goodlife bought out Nubodys. Toward the end of my training package I asked for confirmation of the final payment date. After asking for a month I was told that theye was an error in the payment system when Godlife took over Nubody and I still owed Goodlife 7 bi-weekly payments of $125 that they didn't recieve (for months of April, May and June). I have been going back and forth with them as they want the payments eiother in one lump sum or for 7 more bi-weekly payments.

I am still trying to get this corrected even thou I have the bank statements that show the payments were taken from my account.

Sad thing is when I went to the bank to get copies of my statements, the bank rep shared his story of how it took him 6 months to get his account straightened out when Goodlife took over his gym a few yrs back in another city.

Further, since Goodlife took over Nubodys the quality of the gym service has dropped so much that I rarely even go there any more and ny trainer left because he didn't like working for them.
Author: Contact with Author

Offender: GoodLife Fitness

Country: Canada   Province: New Brunswick   City: Saint John

Category: Sports

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