I have encountered a 'scam artist' at Leons Furniture, in a London Ontario location.
A newcomer from another country purchased furniture, they told her in 1 week it will be delivered. It took them 6 WEEKS to do so.
They added mattress pads to her bill, which wasn't a part of her purchase but she paid unknowingly for the items.
On top of that they sold her a sofa, with a huge hole at the bottom.
She pleaded for them to give her a new sofa, their answer was no. They will 'fix' it.
I called the manager from the store, he was no where to be found, they put me onto the sales rep.
He of course, with NO CUSTOMER SERVICE AND MANNERS, said 'HE WILL NOT TAKE IT BACK', AND IF I CALL THE HEAD OFFICE, THEY WILL NOT REPLY TO ME, THEY WILL EMAIL HIM.
I think Leons is a huge scam, and buyers, you MUST beware.
It seems as though its 102 years of scamming. Employees at Leons ARE RUDE. Hopefully they can keep their jobs.
I will be taking this above.
They are applying their scam tactics to new comers to the country.
Don't they realize these are the people that are actually GIVING them a pay cheque. This is my first encounter with a salesman trying to be a manager who handles customers problems... how UNPROFESSIONAL.
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