Complaint / review / scam report
Future Shop
Boycott Future Shop

I recently tried to return a Garmin product in it's sealed original package. It was a gift that was not needed. I did not have a receipt. In the past, this would not be a problem. A credit would normally be given. Not this time. The customer service person advised me that a receipt is now necessary for all returns with no exceptions. No receipt=no refund/no credit. This is a BIG change in the way Future Shop treats their loyal customers. Customer service is no longer a priority. If you lose your receipt...tough luck as they will do NOTHING for you. If you return a gift...tough luck as they will do nothing for you. I will boycott Future Shop until they come to their senses. I even asked for the manager and she told me that this no receipt no credit/refunds a directive from head office. Well head office, I can see many people taking their business elsewhere. Buyer beware...boycott Future Shop so that they will fall in line with normal business practice.
Author: Contact with Author

Offender: Future Shop

Country: Canada   Province: Ontario   City: Mississauga

Category: Cars & Transport


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