Complaint / review / scam report
Future Shop
Laptop Diagnostic Scam

Scott Road Future Shop told $40 to run "diagnostics" on my brocken laptop... and then they will tell me how much to fix.

A day later future shop told me that the mother-board is busted and it is cheaper to buy a new laptop than fix. Also that Future Shop will deduct $40 if I decide to buy a new laptop.

Another guy down the street charged me $30 and told me that one of the RAM slots are bad... and fixed it by removing one of the two RAM cards.

I went back to future shop to tell me that they mis-diagnosed and almost got me to spend another $600 on a new laptop... and either give my money back or at least give deduct $40 off a 2GIG RAM chip I wanted to buy (to jump my laptop back to 2GIG).

Now came the story...

1) Futhure Shop runs a program called RMI to diagnose, and Futhure shop is not resposible for RMI-program mis diagnosing.

2) That $40 deduction only applies to only labour that they would provide.

Bottom line... I can guess how many other customers future shop has scammed through this "diagnosing" drill.
Author: Contact with Author

Offender: Future Shop

Country: Canada   Province: British Columbia   City: Surrey

Category: Computers & Services

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