Complaint / review / scam report
Resort Villas
Vacation ownership

From reading some of the other sites, we were not aware of a 5-year trial membership @ 1, 500.00 - instead we got pressured into buying into their membership program for over $8, 000 in 2009. The two people in Owner Relations (David and Roula) never even mentioned this trial offer to us. Besides the trial offer, many people paid a lot less for the regular membership, as we found out. We really got burned on this, Resort Villas took advantage of unsuspecting people, and they just don't care. These people are such scammers. It is next to impossible to sell this membership and would never want to gift it to anyone - they would not thank us for the headaches. To date, we have only used it twice on the "hot deals" which seems a bargain at first, but the big drawback we found in booking a month or two before departure, is that the air fares are usually higher with very little seats left as most passengers book well in advance. Bona Vista Travel does not give any discounts on the flights - we were told they specialize more in the cruises. Much of the sales presentation was misleading, given by the lady with the Indian accent . There just wasn't full disclosure of the membership - important things that buyers should have been aware of. We regret that we never researched this company first. If only we had read the comments on this site first, we never would have bought.
Author: Contact with Author

Offender: Resort Villas

Country: Canada   Province: Ontario   City: Woodbridge
Site: eresortvillas.com

Category: Real Estate

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