American Express Canada's customer service department is TERRIBLE
We signed up for an American Express card, while signing up for a membership with Costco.
We were issued a temporary AMEX card that we could use while shopping at Costco. We may some purchases.
A permanent AMEX card was to be sent to us in the mail. We did not receive a permanant card, nor a monthly statement from AMEX
After 2 1/2 months, they phoned us to say that we were late making a payment on the account. I informed them that we are still waiting for a monthly statement, as well as a premanant credit card. They were going to charge us interest for now making the payment on time. I informed them to go to HELL!!
I would make the payment (minus the interest). I am still waiting for our permanant credit card, as well as a monthly statement from AMEX.
I have discussed this with at least 6 or more people from American Express Canada's customer service department&they are all IDIOTS!!!
DO NOT GET AN AMERICAN EXPRESS CREDIT CARD!!!
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